Privacy Policy

Last updated: November 4, 2025

1. Introduction

LayoverLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

  • Register for an account (name, email address, password)
  • Update your profile (profile picture, bio, preferences)
  • Use Premium features (payment information processed by Stripe)
  • Contact us (support inquiries, feedback)
  • Interact with other users (messages, connections)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (with your permission, for layover planning features)
  • Cookies and similar tracking technologies

2.3 Location Information

With your explicit consent, we collect location data to provide layover recommendations and connect you with other travelers. You can disable location access at any time through your device settings.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Improve, personalize, and expand our Service
  • Process your transactions and manage subscriptions
  • Communicate with you (updates, security alerts, support)
  • Send you promotional communications (with your consent)
  • Provide location-based recommendations and services
  • Connect you with other travelers during overlapping layovers
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Profile information and location data (during layovers) may be visible to other users
  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, analytics, hosting)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share your information

5. Third-Party Services

5.1 Payment Processing

We use Stripe to process payments. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

5.2 Analytics

We may use analytics services to help understand how users interact with our Service. These services may collect information about your use of the Service and other websites.

5.3 Firebase

We use Google Firebase for authentication and data storage. Firebase's privacy policy is available at firebase.google.com/support/privacy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expire).

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We use industry-standard encryption for sensitive data, secure authentication methods, and regular security audits. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@layoverlink.org. We will respond to your request within 30 days.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country where data protection laws may differ. By using our Service, you consent to the transfer of your information to the United States and other countries. We take steps to ensure your information receives adequate protection.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: